Privacy Policy

This privacy policy explains how Paper Pixel processes personal data when you use the website, submit print inquiries, upload files, or arrange print services.

Effective DateAs stated in policy
ScopeAll users of our services
QuestionsContact
User Rights

Your Rights

You may have rights to be informed about our processing, access your data, correct inaccurate information, request deletion, object to certain processing, and ask for restriction or portability in appropriate cases. We may need to verify your identity before acting on a request.

Available rights may differ depending on the processing activity and applicable law.
Requests

How to Make a Request

To exercise a privacy right, send a clear request through the contact details in this policy and describe the data or processing activity concerned. We will review the request, confirm any identity checks that are necessary, and respond within the period required by law or explain why an extension is needed.

Requests are handled through a verification process to protect personal data from unauthorized disclosure.
Data Retention

Data Retention

We keep personal data only for as long as needed to handle inquiries, complete orders, manage proof approval and production, maintain business records, or meet legal obligations. When data is no longer required, we delete it or anonymize it where appropriate.

Retention is based on the purpose of the record and any legal or accounting duty to keep it.
Policy Updates

Policy Changes

The updated version will apply from the stated effective date. If a change is material, we will take reasonable steps to make the revision visible through the site or other appropriate communication channels.

We may revise this policy when our processing practices, legal duties, or service structure change.
GDPR

EU data protection framework

GDPR Overview

Where GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. We limit processing to what is relevant for operating the print studio, managing customer communication, and maintaining records.

If you are located in the European Economic Area, the General Data Protection Regulation may apply to our processing of your personal data.
This section is intended for individuals whose data is protected by GDPR rules.

Protected individual rights

Your GDPR Rights

Where applicable, you may request access, rectification, erasure, restriction, portability, or objection. If processing is based on consent, you may withdraw it for future processing. Some requests may be limited where we must keep data for legal, accounting, or operational reasons.

GDPR rights are assessed case by case and may depend on the legal basis for processing.
01

Data We Collect

We may process contact details, order information, file content, technical identifiers, communication records, and payment-related information needed to handle print inquiries, proof review, production, collection, and local delivery.

The categories collected depend on whether a visitor makes an inquiry, uploads files, or places an order.
02

How We Collect Data

We receive data from contact forms, email correspondence, file uploads, payment and order steps, and from browser or device interactions with the site. We may also generate internal records during file review, proof approval, production status updates, and service administration.

Most information is provided directly by the user, while some technical data is generated automatically.
03

Types of Cookies

We may use essential cookies to support site operation, preference cookies to remember basic settings, and limited analytics cookies to understand how the site is used. Cookies may be session-based or persistent depending on their purpose.

Cookie use is limited to standard operational and analytical purposes.
04

Cookie Controls

You may block or delete cookies in your browser, but some site functions may not work as intended if essential cookies are disabled. Where the site offers a cookie choice mechanism, your selection will be respected for the relevant categories.

Cookie preferences can be adjusted through browser settings and, where available, site controls.
Privacy Office

Contact Information

Email contact
Telephone
+45 34 11 70 16
Postal address
Ny Lufthavnsvej 24, 8560 Kolind
Privacy contact
01

Purposes of Processing

We use personal data to answer inquiries, review uploaded files for print suitability within the agreed preflight scope, prepare quotations, manage proof approval, produce printed items, arrange collection or local delivery, process payments, maintain business records, secure our systems, and comply with legal obligations.

Processing is limited to the operational needs of the print studio and related compliance duties.
02

Service Providers

We may disclose personal data to service providers that support website hosting, file handling, communication, payment processing, production workflow, delivery, or record keeping. These parties may process data only for the services they provide to us and under appropriate confidentiality and security obligations.

Operational partners receive only the data needed for their assigned function.
03

Legal Disclosure

We may share personal data with public authorities, courts, or other parties when required to comply with law, respond to lawful requests, protect rights, or establish, exercise, or defend legal claims.

Disclosure may occur when a legal duty overrides ordinary confidentiality.